Gesca Hoteles

Data Protection

As a result of browsing the website and completing the forms, the user agrees that the personal data they provide, or that may be provided in the future, will be processed in the personal data files of the establishment, including the collection of access data and the use of cookies and functions provided by third parties.

Purpose of processing, legal basis, and recipients of the information

The data is used for:

  • Allowing the website to function
  • Registering and attending to requests made by users via forms
  • The provision and administration of hotel services, reservation processing, and billing
  • Compiling web analytics and statistics
  • Including functions provided by third parties (Google Maps, etc.)
  • Website browsing and access to areas for registered users

Website browsing and access to areas for registered users

  • Purpose: Data necessary for providing online services is processed, including the registration of IP addresses, pages visited, and access dates, as well as information about the user’s device. Data is also processed for security and website improvement purposes.
  • Legal Basis: The processing of data is necessary for the provision of online services; consent expressed through website use.
  • Recipients and Transfers: Establishment and web hosting companies.

Use of website forms

  • Purpose: To attend to requests made through web forms.
  • Legal Basis: Consent expressed by using and submitting the form.
  • Recipients and Transfers: Establishment and companies involved in providing the requested services.

Service provision

  • Purpose: Providing services including hotel reservation management and payment. Sending information about the establishment’s services via electronic means and conducting quality surveys.
  • Legal Basis: Execution of the contract or provision of the service.
  • Recipients and Transfers: Establishment and companies involved in providing the requested services.

Web analytics

  • Purpose: Understanding how the website is searched, accessed, and used by the public. It may involve collecting personal data such as IP address, connection location, or browser information.
  • Legal Basis: Consent expressed through website use.
  • Recipients and Transfers: Establishment.

Functions provided by third parties

  • Purpose: Incorporating third-party functions such as maps, analytics, social buttons, or chat widgets (Zendesk, etc.).
  • Legal Basis: Consent expressed through website use.
  • Recipients and Transfers: These functions establish a direct connection between the user’s browser and third-party domains, allowing the download and execution of these functions, even from outside the European Economic Area.

This website integrates functions from Google Inc, such as Google Analytics and Google Maps. By using this website, the user authorizes the processing of their data by Google according to its privacy policy: https://policies.google.com/privacy

Accuracy of data

The user must fill in the forms with true, accurate, complete, and updated data. They should not enter third-party data. It will be presumed that the data has been provided by its owner. The user will be responsible for any damage or harm resulting from the use of another person’s data.

User rights

The data owner has the right to access, rectify, and delete their data, as well as to object to processing, request portability, limit processing, and revoke consent. These rights can be exercised by sending a written request via postal mail to the establishment, including a signed request and a copy of the ID card or passport.

They can also request to unsubscribe from commercial communications by sending an email from the address they wish to unsubscribe. Furthermore, they can file a complaint with the control authority if they believe the processing of their data violates current regulations.

Minors

The use of web services is prohibited for individuals under 18 years old.

Data security

This website uses advanced security technologies for data protection, including the SSL protocol in areas where sensitive information is requested. This ensures that data travels encrypted and cannot be intercepted, manipulated, or impersonated.

Online payment is as secure as direct purchase thanks to these protection systems.

What does SSL mean?

SSL (Secure Socket Layer) is a standard security technology that uses encryption systems to ensure the confidentiality of data transmitted over the Internet, preventing unauthorized access. Additionally, data is stored on secure servers protected by a firewall.